SAP Service Cloud
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5-Stage Training and Internship Program
Stage 1: Register for a program
Free consultation before registration if you require guidance to select appropriate program
Stage 2: System training for hands-on knowledge
Learn SAP Service Cloud covering the following topics and functionalities:
- Service Business Process Overview
- Key Concepts of Service Cloud
- User Management and Notification Process
- Service Objects
- Service Ticket Management
- Service Ticket Hierarchy
- Maintenance Plan
- Service Contracts
- Service Elements and Notification
- Personalization and Extensibility
- Reporting
- Basic Setup Settings
- Data Management
- Communication Channel and Knowledge Base
Stage 3: Certify with official certification providers
Certification exam booking assistance post-training
Exam preparation assistance with our mock questions
Stage 4: Internship following successful certification
Real-time hands-on project experience with our internship program
Stage 5: Placement support
CV preparation and providing recommendations
Soft Skill development
Guidance for Interview preparations